Resolved

Platform x Delivery

We regret to inform you that our platform and adServer experienced a temporary disruption due to a network issue affecting several critical servers. The issue was related to an incompatibility between IP address management systems.

Our teams worked diligently to resolve the situation as quickly as possible, and we are pleased to inform you that the problem has been fully resolved. Our platform and adServer have been fully operational again, and all services are accessible as normal.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.

If you experience any further issues or have questions, please do not hesitate to contact us.

Sincerely,
Kamino Retail Team

Resolved

Platform is unavailable

We regret to inform you that our platform will be temporarily unavailable due to network issues from our service provider. We are working closely with them to resolve the situation as quickly as possible.

We apologize for any inconvenience this may cause and will keep you updated on the progress. Thank you for your understanding and patience.

We are pleased to inform you that the network issue has been resolved, and our platform is fully operational again. You can now access all services as normal.

Thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact us.

Sincerely,
Kamino Retail team