Incidents | Kamino Retail Incidents reported on status page for Kamino Retail https://status.kaminoretail.com/ https://d1lppblt9t2x15.cloudfront.net/logos/5a1791de47a0f0fd04a64e2ec7b23445.png Incidents | Kamino Retail https://status.kaminoretail.com/ en Cloudflare Incident Update https://status.kaminoretail.com/incident/768830 Tue, 18 Nov 2025 19:37:00 -0000 https://status.kaminoretail.com/incident/768830#d07e7dbe55f95a200726f04b7d7ca83b4f9aa99b16b95a30a0bde5b0d6f57cd6 The incident has been resolved. Sorry for the inconvenience. Cloudflare Incident Update https://status.kaminoretail.com/incident/768830 Tue, 18 Nov 2025 19:37:00 -0000 https://status.kaminoretail.com/incident/768830#d07e7dbe55f95a200726f04b7d7ca83b4f9aa99b16b95a30a0bde5b0d6f57cd6 The incident has been resolved. Sorry for the inconvenience. Cloudflare Incident Update https://status.kaminoretail.com/incident/768830 Tue, 18 Nov 2025 19:37:00 -0000 https://status.kaminoretail.com/incident/768830#d07e7dbe55f95a200726f04b7d7ca83b4f9aa99b16b95a30a0bde5b0d6f57cd6 The incident has been resolved. Sorry for the inconvenience. Cloudflare Incident Update https://status.kaminoretail.com/incident/768830 Tue, 18 Nov 2025 15:00:00 -0000 https://status.kaminoretail.com/incident/768830#f9d47861d4fcc16986cc3684d03061be1b70b08c981b725a11af9bd3d05d6689 Cloudflare has implemented a fix and believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Cloudflare Incident Update https://status.kaminoretail.com/incident/768830 Tue, 18 Nov 2025 15:00:00 -0000 https://status.kaminoretail.com/incident/768830#f9d47861d4fcc16986cc3684d03061be1b70b08c981b725a11af9bd3d05d6689 Cloudflare has implemented a fix and believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Cloudflare Incident Update https://status.kaminoretail.com/incident/768830 Tue, 18 Nov 2025 15:00:00 -0000 https://status.kaminoretail.com/incident/768830#f9d47861d4fcc16986cc3684d03061be1b70b08c981b725a11af9bd3d05d6689 Cloudflare has implemented a fix and believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Cloudflare Incident Update https://status.kaminoretail.com/incident/768830 Tue, 18 Nov 2025 12:09:00 -0000 https://status.kaminoretail.com/incident/768830#77e0c7db54f7e1941b9eb2727a726e841eaaf388df15d130426e309ed3049999 Cloudflare is currently experiencing an outage : https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. Our services, including Platform and Delivery, are heavily impacted as they rely on Cloudflare. Unfortunately, we cannot resolve this issue on our side. We will keep you updated as soon as more information is available. Cloudflare Incident Update https://status.kaminoretail.com/incident/768830 Tue, 18 Nov 2025 12:09:00 -0000 https://status.kaminoretail.com/incident/768830#77e0c7db54f7e1941b9eb2727a726e841eaaf388df15d130426e309ed3049999 Cloudflare is currently experiencing an outage : https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. Our services, including Platform and Delivery, are heavily impacted as they rely on Cloudflare. Unfortunately, we cannot resolve this issue on our side. We will keep you updated as soon as more information is available. Cloudflare Incident Update https://status.kaminoretail.com/incident/768830 Tue, 18 Nov 2025 12:09:00 -0000 https://status.kaminoretail.com/incident/768830#77e0c7db54f7e1941b9eb2727a726e841eaaf388df15d130426e309ed3049999 Cloudflare is currently experiencing an outage : https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. Our services, including Platform and Delivery, are heavily impacted as they rely on Cloudflare. Unfortunately, we cannot resolve this issue on our side. We will keep you updated as soon as more information is available. api.kaminoretail.com recovered https://status.kaminoretail.com/ Tue, 18 Nov 2025 11:53:33 +0000 https://status.kaminoretail.com/#a1bea52bfbafbf9a726ed1914524066b29203dfe680239a70991b97988f5596a api.kaminoretail.com recovered platform.kaminoretail.com recovered https://status.kaminoretail.com/ Tue, 18 Nov 2025 11:48:46 +0000 https://status.kaminoretail.com/#1602744e668c524eacd05ed309414dd4cd51fe2208774cf1e85693b6c15ca9f9 platform.kaminoretail.com recovered api.kaminoretail.com went down https://status.kaminoretail.com/ Tue, 18 Nov 2025 11:41:03 +0000 https://status.kaminoretail.com/#a1bea52bfbafbf9a726ed1914524066b29203dfe680239a70991b97988f5596a api.kaminoretail.com went down platform.kaminoretail.com went down https://status.kaminoretail.com/ Tue, 18 Nov 2025 11:36:24 +0000 https://status.kaminoretail.com/#1602744e668c524eacd05ed309414dd4cd51fe2208774cf1e85693b6c15ca9f9 platform.kaminoretail.com went down Kamino Platform Maintenance https://status.kaminoretail.com/incident/758569 Wed, 05 Nov 2025 20:45:00 -0000 https://status.kaminoretail.com/incident/758569#5e9e1e63e2b72b17e5530ec84097d484f78ccac703ca8142efbca217b2ce3f0c Maintenance completed Kamino Platform Maintenance https://status.kaminoretail.com/incident/758569 Wed, 05 Nov 2025 20:45:00 -0000 https://status.kaminoretail.com/incident/758569#5e9e1e63e2b72b17e5530ec84097d484f78ccac703ca8142efbca217b2ce3f0c Maintenance completed Kamino Platform Maintenance https://status.kaminoretail.com/incident/758569 Wed, 05 Nov 2025 18:00:00 -0000 https://status.kaminoretail.com/incident/758569#ab3ebf85502708e9e55538b8dbe791cf8139aa1bcc81c2d1af2f681bde304cf7 🇫🇷 Rappel – Maintenance à venir Comme annoncé, une maintenance aura lieu aujourd’hui mercredi 05 novembre 2025 de 19h00 à 20h00 (heure de Paris). L’accès à la plateforme pourra être temporairement interrompu durant cette période. Merci pour votre compréhension. L’équipe Kamino Retail --------------- 🇬🇧 Reminder – Upcoming Maintenance As previously announced, a maintenance window is scheduled for today, Wednesday, November 05, 2025, from 7:00 PM to 8:00 PM (CET). Access to the platform may be temporarily unavailable during this time. Thank you for your understanding. Kamino Retail Team Kamino Platform Maintenance https://status.kaminoretail.com/incident/758569 Wed, 05 Nov 2025 18:00:00 -0000 https://status.kaminoretail.com/incident/758569#ab3ebf85502708e9e55538b8dbe791cf8139aa1bcc81c2d1af2f681bde304cf7 🇫🇷 Rappel – Maintenance à venir Comme annoncé, une maintenance aura lieu aujourd’hui mercredi 05 novembre 2025 de 19h00 à 20h00 (heure de Paris). L’accès à la plateforme pourra être temporairement interrompu durant cette période. Merci pour votre compréhension. L’équipe Kamino Retail --------------- 🇬🇧 Reminder – Upcoming Maintenance As previously announced, a maintenance window is scheduled for today, Wednesday, November 05, 2025, from 7:00 PM to 8:00 PM (CET). Access to the platform may be temporarily unavailable during this time. Thank you for your understanding. Kamino Retail Team Platform is unavailable https://status.kaminoretail.com/incident/741220 Fri, 10 Oct 2025 18:30:00 -0000 https://status.kaminoretail.com/incident/741220#316e1b4125646f6f42242dd99c84b467026bc09a0f2219bfdd889695b2018112 Titre : Mise à jour – Incident en production Impact : Plateforme & API Statut : Résolu / Surveillance active Résumé : La plateforme Kamino Retail est désormais pleinement opérationnelle après l'incident survenu aujourd'hui. Toutes les ressources ont été migrées vers un nouvel environnement plus stable, permettant de rétablir l'accès à tous les services. Détails : Notre équipe reste mobilisée pour surveiller en temps réel la stabilité de la plateforme et prévenir tout risque de récidive. Nous vous remercions pour votre patience et vous présentons nos excuses pour la gêne occasionnée. Title: Update – Production Incident Impact: Platform & API Status: Resolved / Active Monitoring Summary: The Kamino Retail platform is now fully operational following today's incident. All resources have been migrated to a more stable environment, restoring access to all services. Details: Our team remains fully engaged in real-time monitoring to ensure platform stability and prevent any further issues. We thank you for your patience and apologize for any inconvenience caused. Platform is unavailable https://status.kaminoretail.com/incident/741220 Fri, 10 Oct 2025 18:30:00 -0000 https://status.kaminoretail.com/incident/741220#316e1b4125646f6f42242dd99c84b467026bc09a0f2219bfdd889695b2018112 Titre : Mise à jour – Incident en production Impact : Plateforme & API Statut : Résolu / Surveillance active Résumé : La plateforme Kamino Retail est désormais pleinement opérationnelle après l'incident survenu aujourd'hui. Toutes les ressources ont été migrées vers un nouvel environnement plus stable, permettant de rétablir l'accès à tous les services. Détails : Notre équipe reste mobilisée pour surveiller en temps réel la stabilité de la plateforme et prévenir tout risque de récidive. Nous vous remercions pour votre patience et vous présentons nos excuses pour la gêne occasionnée. Title: Update – Production Incident Impact: Platform & API Status: Resolved / Active Monitoring Summary: The Kamino Retail platform is now fully operational following today's incident. All resources have been migrated to a more stable environment, restoring access to all services. Details: Our team remains fully engaged in real-time monitoring to ensure platform stability and prevent any further issues. We thank you for your patience and apologize for any inconvenience caused. Platform is unavailable https://status.kaminoretail.com/incident/741220 Fri, 10 Oct 2025 15:34:00 -0000 https://status.kaminoretail.com/incident/741220#218f5a2a6b1e346847c097fcac3daea254c66283f04cb036e7c94e634e561531 Titre : Mise à jour – Incident en production Impact : Platform & API Statut : Résolu / Améliorations en cours Résumé : Suite à l’incident d’aujourd’hui, notre équipe a travaillé toute l’après-midi pour restaurer la plateforme et mettre en place un environnement beaucoup plus stable. Détails : Toutes les ressources ont été migrées vers ce nouvel environnement pour restaurer l'accès à la plateforme Kamino Retail. Nous continuerons à surveiller étroitement nos services afin d’assurer un fonctionnement optimal. Nous vous présentons nos excuses pour l'interruption de service et les désagréments causés par cet incident ; l'ensemble de nos équipes a été mobilisé sur ce sujet. --- Title: Update – Production Incident Impact : Platform & API Status: Resolved / Improvements in progress Summary: Following today’s incident, our team has spent the afternoon restoring the platform and implementing a much more stable environment. Details: All resources have been migrated to this new environment to restore Kamino Retail platform access. We will continue to monitor our services closely to guarantee optimal performance. We apologize for the service interruption and any inconvenience caused by this incident ; Our entire team has been fully mobilized to address the issue. Platform is unavailable https://status.kaminoretail.com/incident/741220 Fri, 10 Oct 2025 15:34:00 -0000 https://status.kaminoretail.com/incident/741220#218f5a2a6b1e346847c097fcac3daea254c66283f04cb036e7c94e634e561531 Titre : Mise à jour – Incident en production Impact : Platform & API Statut : Résolu / Améliorations en cours Résumé : Suite à l’incident d’aujourd’hui, notre équipe a travaillé toute l’après-midi pour restaurer la plateforme et mettre en place un environnement beaucoup plus stable. Détails : Toutes les ressources ont été migrées vers ce nouvel environnement pour restaurer l'accès à la plateforme Kamino Retail. Nous continuerons à surveiller étroitement nos services afin d’assurer un fonctionnement optimal. Nous vous présentons nos excuses pour l'interruption de service et les désagréments causés par cet incident ; l'ensemble de nos équipes a été mobilisé sur ce sujet. --- Title: Update – Production Incident Impact : Platform & API Status: Resolved / Improvements in progress Summary: Following today’s incident, our team has spent the afternoon restoring the platform and implementing a much more stable environment. Details: All resources have been migrated to this new environment to restore Kamino Retail platform access. We will continue to monitor our services closely to guarantee optimal performance. We apologize for the service interruption and any inconvenience caused by this incident ; Our entire team has been fully mobilized to address the issue. Platform is unavailable https://status.kaminoretail.com/incident/741220 Fri, 10 Oct 2025 14:06:00 -0000 https://status.kaminoretail.com/incident/741220#b1a9110da0c91a13c663bf631fc7699960132b195d9fefdf824fc6b7f0c80b23 Dear Users, We are currently experiencing a service disruption due to an issue with one of our providers, which is temporarily affecting access to our platform. Please note that ad serving remains fully operational during this time. Our technical team is actively collaborating with the provider to resolve the issue as quickly as possible. We sincerely apologize for any inconvenience this may cause and truly appreciate your patience and understanding. We will provide updates as soon as the situation is resolved. Thank you for your trust and support. Platform is unavailable https://status.kaminoretail.com/incident/741220 Fri, 10 Oct 2025 14:06:00 -0000 https://status.kaminoretail.com/incident/741220#b1a9110da0c91a13c663bf631fc7699960132b195d9fefdf824fc6b7f0c80b23 Dear Users, We are currently experiencing a service disruption due to an issue with one of our providers, which is temporarily affecting access to our platform. Please note that ad serving remains fully operational during this time. Our technical team is actively collaborating with the provider to resolve the issue as quickly as possible. We sincerely apologize for any inconvenience this may cause and truly appreciate your patience and understanding. We will provide updates as soon as the situation is resolved. Thank you for your trust and support. Ongoing Incident – Products Catalog Impacted https://status.kaminoretail.com/incident/728895 Mon, 22 Sep 2025 17:48:00 -0000 https://status.kaminoretail.com/incident/728895#f4182fa273318cda940c2fafb2c5ffa5a81dda2fb4c93a12f94664f226e0b0bc Since 7:38 PM CEST, our product database is back online. All features related to catalog are now fully operational. We apologize for the inconvenience this incident may have caused and thank you for your patience. Ongoing Incident – Products Catalog Impacted https://status.kaminoretail.com/incident/728895 Mon, 22 Sep 2025 17:48:00 -0000 https://status.kaminoretail.com/incident/728895#f4182fa273318cda940c2fafb2c5ffa5a81dda2fb4c93a12f94664f226e0b0bc Since 7:38 PM CEST, our product database is back online. All features related to catalog are now fully operational. We apologize for the inconvenience this incident may have caused and thank you for your patience. Ongoing Incident – Products Catalog Impacted https://status.kaminoretail.com/incident/728895 Mon, 22 Sep 2025 15:41:00 -0000 https://status.kaminoretail.com/incident/728895#15a13c79f792ede5e0d6ab1b2cfef30fe5c6b4c3e2c9e72d4661591b3ba2cd71 Since 5:06 PM CEST, our catalog database has been unavailable. This is currently impacting all features that rely on catalog. We are actively monitoring the situation and will share updates as soon as possible. Ongoing Incident – Products Catalog Impacted https://status.kaminoretail.com/incident/728895 Mon, 22 Sep 2025 15:41:00 -0000 https://status.kaminoretail.com/incident/728895#15a13c79f792ede5e0d6ab1b2cfef30fe5c6b4c3e2c9e72d4661591b3ba2cd71 Since 5:06 PM CEST, our catalog database has been unavailable. This is currently impacting all features that rely on catalog. We are actively monitoring the situation and will share updates as soon as possible. False positive alert due to monitoring tool IP changes https://status.kaminoretail.com/incident/702999 Fri, 08 Aug 2025 17:43:00 -0000 https://status.kaminoretail.com/incident/702999#10d3e2e8a6b31575fe558c995855d642c7c7a900206c2f037f94c1753c3f7326 We experienced a false positive regarding Kamino Retail services. This was due to our monitoring tool's IP addresses changing, which led to them being blocked by our firewall and subsequently triggering alerts. Our services remained available during the incident. We apologize for any inconvenience caused. 2025-07-02 - Kamino Retail AdServer Maintenance https://status.kaminoretail.com/incident/600881 Wed, 02 Jul 2025 01:37:40 -0000 https://status.kaminoretail.com/incident/600881#bd0c3155e9792cc0917a3ea5efb04aa1bd80ddac7b96103c5fa3e17de4d4c68e Maintenance completed 2025-07-02 - Kamino Retail AdServer Maintenance https://status.kaminoretail.com/incident/600881 Tue, 01 Jul 2025 22:00:15 -0000 https://status.kaminoretail.com/incident/600881#6b79f0aaaf7a2e18699180fb6274e29464611c06b73372ea0ddecfb192e14ee6 🇫🇷 Chers utilisateurs de Kamino Retail, Nous vous informons qu'une opération de maintenance planifiée aura lieu sur notre AdServer dans la nuit du mercredi 2 juillet 2025, de 00h00 à 04h00 (CET). Pendant cette période, la diffusion publicitaire ainsi que les fonctionnalités de reporting pourront être temporairement interrompues. 🔔 Aucun impact n'est à prévoir sur les sites des enseignes. Nos serveurs continueront à retourner une réponse HTTP 200, ce qui garantira une interruption transparente : les emplacements publicitaires ne diffuseront simplement pas de contenu, mais cela n'affectera ni le bon fonctionnement ni les performances des pages web. Nous nous excusons pour la gêne occasionnée et vous remercions pour votre compréhension et votre confiance, pendant que nous procédons à cette mise à jour visant à améliorer la performance et la fiabilité de nos services. Pour toute demande urgente, n'hésitez pas à contacter notre équipe support à l'adresse suivante : support[at]kaminoretail.com. Merci pour votre coopération. Cordialement, L'équipe Kamino Retail ----------------------- 🇬🇧 Dear Kamino Retail users, Please be advised that our ad servers will undergo scheduled maintenance on the night of Wednesday, July 2, 2025, from 12:00 AM to 4:00 AM (CET). During this window, ad delivery and reporting functionalities may be temporarily unavailable. 🔔 Please note that there will be no impact on retailer websites. Our servers will continue to return a HTTP 200 response, ensuring that the maintenance remains transparent. Ads may not be served during this time, but there will be no disruption to site performance or user experience. We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to improve the performance and reliability of our services. For any urgent matters, feel free to contact our support team at support[at]kaminoretail.com. Thank you for your cooperation. Sincerely, The Kamino Retail Team 2025-07-02 - Kamino Retail AdServer Maintenance https://status.kaminoretail.com/incident/600881 Tue, 01 Jul 2025 22:00:15 -0000 https://status.kaminoretail.com/incident/600881#6b79f0aaaf7a2e18699180fb6274e29464611c06b73372ea0ddecfb192e14ee6 🇫🇷 Chers utilisateurs de Kamino Retail, Nous vous informons qu'une opération de maintenance planifiée aura lieu sur notre AdServer dans la nuit du mercredi 2 juillet 2025, de 00h00 à 04h00 (CET). Pendant cette période, la diffusion publicitaire ainsi que les fonctionnalités de reporting pourront être temporairement interrompues. 🔔 Aucun impact n'est à prévoir sur les sites des enseignes. Nos serveurs continueront à retourner une réponse HTTP 200, ce qui garantira une interruption transparente : les emplacements publicitaires ne diffuseront simplement pas de contenu, mais cela n'affectera ni le bon fonctionnement ni les performances des pages web. Nous nous excusons pour la gêne occasionnée et vous remercions pour votre compréhension et votre confiance, pendant que nous procédons à cette mise à jour visant à améliorer la performance et la fiabilité de nos services. Pour toute demande urgente, n'hésitez pas à contacter notre équipe support à l'adresse suivante : support[at]kaminoretail.com. Merci pour votre coopération. Cordialement, L'équipe Kamino Retail ----------------------- 🇬🇧 Dear Kamino Retail users, Please be advised that our ad servers will undergo scheduled maintenance on the night of Wednesday, July 2, 2025, from 12:00 AM to 4:00 AM (CET). During this window, ad delivery and reporting functionalities may be temporarily unavailable. 🔔 Please note that there will be no impact on retailer websites. Our servers will continue to return a HTTP 200 response, ensuring that the maintenance remains transparent. Ads may not be served during this time, but there will be no disruption to site performance or user experience. We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to improve the performance and reliability of our services. For any urgent matters, feel free to contact our support team at support[at]kaminoretail.com. Thank you for your cooperation. Sincerely, The Kamino Retail Team 2025-06-19 - Kamino Platform maintenance https://status.kaminoretail.com/incident/605696 Thu, 19 Jun 2025 12:00:06 -0000 https://status.kaminoretail.com/incident/605696#777ed05e9c16be4f5381a12a913924d6c1c34f2421b55cda6af524882b2bd5e1 Maintenance completed 2025-06-19 - Kamino Platform maintenance https://status.kaminoretail.com/incident/605696 Thu, 19 Jun 2025 12:00:06 -0000 https://status.kaminoretail.com/incident/605696#777ed05e9c16be4f5381a12a913924d6c1c34f2421b55cda6af524882b2bd5e1 Maintenance completed 2025-06-19 - Kamino Platform maintenance https://status.kaminoretail.com/incident/605696 Thu, 19 Jun 2025 11:00:06 -0000 https://status.kaminoretail.com/incident/605696#9760e1be6938af87287c8d9f9ba7293ccb60f411bfd64c24bc75b3ee0e864293 🇫🇷 Rappel – Maintenance à venir Comme annoncé, une maintenance aura lieu aujourd’hui jeudi 19 juin 2025 de 13h00 à 14h00 (heure de Paris). L’accès à la plateforme pourra être temporairement interrompu durant cette période. Merci pour votre compréhension. L’équipe Kamino Retail --------------- 🇬🇧 Reminder – Upcoming Maintenance As previously announced, a maintenance window is scheduled for today, Thursday, June 19, 2025, from 1:00 PM to 2:00 PM (CET). Access to the platform may be temporarily unavailable during this time. Thank you for your understanding. Kamino Retail Team 2025-06-19 - Kamino Platform maintenance https://status.kaminoretail.com/incident/605696 Thu, 19 Jun 2025 11:00:06 -0000 https://status.kaminoretail.com/incident/605696#9760e1be6938af87287c8d9f9ba7293ccb60f411bfd64c24bc75b3ee0e864293 🇫🇷 Rappel – Maintenance à venir Comme annoncé, une maintenance aura lieu aujourd’hui jeudi 19 juin 2025 de 13h00 à 14h00 (heure de Paris). L’accès à la plateforme pourra être temporairement interrompu durant cette période. Merci pour votre compréhension. L’équipe Kamino Retail --------------- 🇬🇧 Reminder – Upcoming Maintenance As previously announced, a maintenance window is scheduled for today, Thursday, June 19, 2025, from 1:00 PM to 2:00 PM (CET). Access to the platform may be temporarily unavailable during this time. Thank you for your understanding. Kamino Retail Team Reporting unavailable https://status.kaminoretail.com/incident/604281 Wed, 18 Jun 2025 13:23:00 -0000 https://status.kaminoretail.com/incident/604281#4a5966a5f00988321a4ededa9cbb5876c9e67113ae4049412ce879b91440db60 🇬🇧 Dear Users, All services are now fully operational and the incident has been resolved since this morning. However, some automated reports processed during the night were impacted and may be incomplete or unavailable for now. The platform is fully functional, and reporting will be back to normal by tomorrow morning. We continue to work with our provider to prevent this kind of issue from happening again. We sincerely apologize for the inconvenience and thank you for your patience. -------------- 🇫🇷 Chers Utilisateurs, Tous les services sont désormais pleinement opérationnels et l’incident est résolu depuis ce matin. En revanche, certains rapports automatisés générés durant la nuit ont été impactés et peuvent être incomplets ou indisponibles pour le moment. La plateforme est totalement fonctionnelle, et les rapports seront de nouveau accessibles normalement dès demain matin. Nous poursuivons notre collaboration avec notre fournisseur afin d’éviter que ce type d’incident ne se reproduise. Nous vous présentons nos excuses pour la gêne occasionnée et vous remercions pour votre patience. Reporting unavailable https://status.kaminoretail.com/incident/604281 Wed, 18 Jun 2025 13:23:00 -0000 https://status.kaminoretail.com/incident/604281#4a5966a5f00988321a4ededa9cbb5876c9e67113ae4049412ce879b91440db60 🇬🇧 Dear Users, All services are now fully operational and the incident has been resolved since this morning. However, some automated reports processed during the night were impacted and may be incomplete or unavailable for now. The platform is fully functional, and reporting will be back to normal by tomorrow morning. We continue to work with our provider to prevent this kind of issue from happening again. We sincerely apologize for the inconvenience and thank you for your patience. -------------- 🇫🇷 Chers Utilisateurs, Tous les services sont désormais pleinement opérationnels et l’incident est résolu depuis ce matin. En revanche, certains rapports automatisés générés durant la nuit ont été impactés et peuvent être incomplets ou indisponibles pour le moment. La plateforme est totalement fonctionnelle, et les rapports seront de nouveau accessibles normalement dès demain matin. Nous poursuivons notre collaboration avec notre fournisseur afin d’éviter que ce type d’incident ne se reproduise. Nous vous présentons nos excuses pour la gêne occasionnée et vous remercions pour votre patience. Reporting unavailable https://status.kaminoretail.com/incident/604281 Tue, 17 Jun 2025 13:40:00 -0000 https://status.kaminoretail.com/incident/604281#407e8f09b831bb8745e82317488ebd4378a70089cfc2b8731a8acceae5df8c95 🇬🇧 Update All reporting-related data services are now operating normally. However, some underlying issues persist on our provider's side. We are actively working with them to ensure the system returns to a fully stable state. We will continue to keep you informed of any significant changes. Thank you for your continued understanding. --------------- 🇫🇷 Mise à jour Les services liés au reporting fonctionnent désormais normalement. Toutefois, certains problèmes sous-jacents persistent chez notre fournisseur. Nous continuons à collaborer étroitement avec lui afin de retrouver un état pleinement stable. Nous ne manquerons pas de vous tenir informés de toute évolution notable. Merci pour votre compréhension. Reporting unavailable https://status.kaminoretail.com/incident/604281 Tue, 17 Jun 2025 13:40:00 -0000 https://status.kaminoretail.com/incident/604281#407e8f09b831bb8745e82317488ebd4378a70089cfc2b8731a8acceae5df8c95 🇬🇧 Update All reporting-related data services are now operating normally. However, some underlying issues persist on our provider's side. We are actively working with them to ensure the system returns to a fully stable state. We will continue to keep you informed of any significant changes. Thank you for your continued understanding. --------------- 🇫🇷 Mise à jour Les services liés au reporting fonctionnent désormais normalement. Toutefois, certains problèmes sous-jacents persistent chez notre fournisseur. Nous continuons à collaborer étroitement avec lui afin de retrouver un état pleinement stable. Nous ne manquerons pas de vous tenir informés de toute évolution notable. Merci pour votre compréhension. Reporting unavailable https://status.kaminoretail.com/incident/604281 Tue, 17 Jun 2025 03:23:00 -0000 https://status.kaminoretail.com/incident/604281#6ab571fc24a6d6af1ec44f8fbd4e84821ce1b3dd70dd09e51b7a6e960fa2e840 🇬🇧 Dear Users, We are currently experiencing an incident with one of our providers, resulting in the unavailability of all reporting features within our platform. Our team is actively working on a solution with the provider, but we do not have an estimated time for resolution at this moment. All other features remain available. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Thank you, --- 🇫🇷 Chers Utilisateurs, Nous rencontrons actuellement un incident avec l'un de nos fournisseurs, entraînant l'indisponibilité de toutes les fonctionnalités de reporting au sein de notre plateforme. Notre équipe travaille activement à une solution avec le fournisseur, mais nous ne disposons pas d'un délai estimé pour la résolution à ce stade. Toutes les autres fonctionnalités demeures disponibles Nous nous excusons pour tout désagrément que cela pourrait causer et apprécions votre patience et votre compréhension. Merci, Reporting unavailable https://status.kaminoretail.com/incident/604281 Tue, 17 Jun 2025 03:23:00 -0000 https://status.kaminoretail.com/incident/604281#6ab571fc24a6d6af1ec44f8fbd4e84821ce1b3dd70dd09e51b7a6e960fa2e840 🇬🇧 Dear Users, We are currently experiencing an incident with one of our providers, resulting in the unavailability of all reporting features within our platform. Our team is actively working on a solution with the provider, but we do not have an estimated time for resolution at this moment. All other features remain available. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Thank you, --- 🇫🇷 Chers Utilisateurs, Nous rencontrons actuellement un incident avec l'un de nos fournisseurs, entraînant l'indisponibilité de toutes les fonctionnalités de reporting au sein de notre plateforme. Notre équipe travaille activement à une solution avec le fournisseur, mais nous ne disposons pas d'un délai estimé pour la résolution à ce stade. Toutes les autres fonctionnalités demeures disponibles Nous nous excusons pour tout désagrément que cela pourrait causer et apprécions votre patience et votre compréhension. Merci, 2025-06-11 - Kamino Platform incident https://status.kaminoretail.com/incident/600770 Wed, 11 Jun 2025 08:58:00 -0000 https://status.kaminoretail.com/incident/600770#851cfd1ec50ed2f79496998d2095bdbf59efb3aaf11f280c873f8ae7187f7b00 🇫🇷 Français Ce mercredi 11 juin 2025, entre 8h47 et 8h57, notre plateforme a été temporairement indisponible en raison d’une panne réseau affectant nos serveurs. L'incident a été rapidement identifié et corrigé. Tout fonctionne désormais normalement. Merci pour votre compréhension. 🇬🇧 English On Wednesday, June 11th, 2025, from 8:47 AM to 8:57 AM, our platform was temporarily unavailable due to a network outage affecting our servers. It was quickly identified and resolved. Everything is now back to normal. Thank you for your understanding. Delivery is unavailable https://status.kaminoretail.com/incident/599943 Tue, 10 Jun 2025 07:44:00 -0000 https://status.kaminoretail.com/incident/599943#4f9dd00af067efcc7b7cb50c3f477c37215f6cff43842b691bba66f1adfcb972 Issue is now resolved, we continue to monitor the situation in order to confirm that all services are fully operational. Delivery is unavailable https://status.kaminoretail.com/incident/599943 Tue, 10 Jun 2025 07:16:00 -0000 https://status.kaminoretail.com/incident/599943#fc72541d84614d2e2bb5dda1cd593a8cc752739cf8d13e5463d98fef2765d612 We've currently experiencing networking issues, some service may be degraded Delivery is unavailable https://status.kaminoretail.com/incident/599943 Tue, 10 Jun 2025 06:45:00 -0000 https://status.kaminoretail.com/incident/599943#b619d635fabcc14c2ecf9ec17044e6575d1c8c97a182ff518bd8fb72c2a779e9 We're currently experiencing issues with our Ads Delivery server. We're investigating the issue 2025-06-04 - API incident https://status.kaminoretail.com/incident/596780 Wed, 04 Jun 2025 08:39:00 -0000 https://status.kaminoretail.com/incident/596780#6ad738142d68f622eb37fa1c54352ac9fc93a4f2af44f2ba152a8a66cc6564c1 Chers utilisateurs, Nous rencontrons actuellement un incident avec l’un de nos services managés, ce qui impacte le démarrage de notre API plateforme. Afin de maintenir sa disponibilité, nous avons temporairement désactivé l’intégration avec ce service. En conséquence, certaines fonctionnalités de data visualisation ne sont pas disponibles pour le moment. Le reste de la plateforme fonctionne normalement. Nous suivons la situation de près et vous tiendrons informés des évolutions. Bien à vous, Kamino Retail ----- English version ----- Dear Kamino Retail users, We’re currently experiencing an issue with one of our managed services, which is affecting the startup of our platform API. To keep the API available, we’ve temporarily disabled the integration with this service. As a result, some data visualization features are currently unavailable. The rest of the platform remains fully functional. We’re actively monitoring the situation and will share updates as we make progress. Best, Kamino Retail 2025-06-04 - API incident https://status.kaminoretail.com/incident/596780 Wed, 04 Jun 2025 08:39:00 -0000 https://status.kaminoretail.com/incident/596780#6ad738142d68f622eb37fa1c54352ac9fc93a4f2af44f2ba152a8a66cc6564c1 Chers utilisateurs, Nous rencontrons actuellement un incident avec l’un de nos services managés, ce qui impacte le démarrage de notre API plateforme. Afin de maintenir sa disponibilité, nous avons temporairement désactivé l’intégration avec ce service. En conséquence, certaines fonctionnalités de data visualisation ne sont pas disponibles pour le moment. Le reste de la plateforme fonctionne normalement. Nous suivons la situation de près et vous tiendrons informés des évolutions. Bien à vous, Kamino Retail ----- English version ----- Dear Kamino Retail users, We’re currently experiencing an issue with one of our managed services, which is affecting the startup of our platform API. To keep the API available, we’ve temporarily disabled the integration with this service. As a result, some data visualization features are currently unavailable. The rest of the platform remains fully functional. We’re actively monitoring the situation and will share updates as we make progress. Best, Kamino Retail Degraded performances https://status.kaminoretail.com/incident/549800 Wed, 23 Apr 2025 20:06:00 -0000 https://status.kaminoretail.com/incident/549800#5bce14f3b158760e8259c27c01813bb35aa787b60b8262477b9a282465cbd58b All systems are back online at full capacity. We're still investigating on the issue's root cause Degraded performances https://status.kaminoretail.com/incident/549800 Wed, 23 Apr 2025 20:06:00 -0000 https://status.kaminoretail.com/incident/549800#5bce14f3b158760e8259c27c01813bb35aa787b60b8262477b9a282465cbd58b All systems are back online at full capacity. We're still investigating on the issue's root cause Degraded performances https://status.kaminoretail.com/incident/549800 Wed, 23 Apr 2025 20:06:00 -0000 https://status.kaminoretail.com/incident/549800#5bce14f3b158760e8259c27c01813bb35aa787b60b8262477b9a282465cbd58b All systems are back online at full capacity. We're still investigating on the issue's root cause Degraded performances https://status.kaminoretail.com/incident/549800 Wed, 23 Apr 2025 15:55:00 -0000 https://status.kaminoretail.com/incident/549800#b0105e6d181e5b0a1207ee1a7b59d5bc37a66095b4f34e0294b01072c004f626 We're currently experiencing a network issue with one of our providers, some services may be in degraded state. We're currently investigating the issue Degraded performances https://status.kaminoretail.com/incident/549800 Wed, 23 Apr 2025 15:55:00 -0000 https://status.kaminoretail.com/incident/549800#b0105e6d181e5b0a1207ee1a7b59d5bc37a66095b4f34e0294b01072c004f626 We're currently experiencing a network issue with one of our providers, some services may be in degraded state. We're currently investigating the issue Degraded performances https://status.kaminoretail.com/incident/549800 Wed, 23 Apr 2025 15:55:00 -0000 https://status.kaminoretail.com/incident/549800#b0105e6d181e5b0a1207ee1a7b59d5bc37a66095b4f34e0294b01072c004f626 We're currently experiencing a network issue with one of our providers, some services may be in degraded state. We're currently investigating the issue 2025-04-17 - Partial service disruption due to OVHcloud incident https://status.kaminoretail.com/incident/546768 Thu, 17 Apr 2025 08:14:00 -0000 https://status.kaminoretail.com/incident/546768#6c84bedef5a33d77fa6372566aaf0af602b0d215d1495a6ee5b968f460bc5c65 We experienced a partial service disruption due to an incident at our infrastructure provider OVHcloud. Start time: April 17, 2025, at 01:35 UTC End time: April 17, 2025, at 04:00 UTC The issue affected Public Cloud services in the GRA region. Our systems have recovered and are now stable. We are actively monitoring the situation and will provide updates if necessary. For more details, please refer to the OVHcloud incident report: https://public-cloud.status-ovhcloud.com/incidents/wnjcmhtl1ffz Thank you for your patience and understanding. 2025-04-17 - Partial service disruption due to OVHcloud incident https://status.kaminoretail.com/incident/546768 Thu, 17 Apr 2025 08:14:00 -0000 https://status.kaminoretail.com/incident/546768#6c84bedef5a33d77fa6372566aaf0af602b0d215d1495a6ee5b968f460bc5c65 We experienced a partial service disruption due to an incident at our infrastructure provider OVHcloud. Start time: April 17, 2025, at 01:35 UTC End time: April 17, 2025, at 04:00 UTC The issue affected Public Cloud services in the GRA region. Our systems have recovered and are now stable. We are actively monitoring the situation and will provide updates if necessary. For more details, please refer to the OVHcloud incident report: https://public-cloud.status-ovhcloud.com/incidents/wnjcmhtl1ffz Thank you for your patience and understanding. 2025-04-17 - Partial service disruption due to OVHcloud incident https://status.kaminoretail.com/incident/546768 Thu, 17 Apr 2025 08:14:00 -0000 https://status.kaminoretail.com/incident/546768#6c84bedef5a33d77fa6372566aaf0af602b0d215d1495a6ee5b968f460bc5c65 We experienced a partial service disruption due to an incident at our infrastructure provider OVHcloud. Start time: April 17, 2025, at 01:35 UTC End time: April 17, 2025, at 04:00 UTC The issue affected Public Cloud services in the GRA region. Our systems have recovered and are now stable. We are actively monitoring the situation and will provide updates if necessary. For more details, please refer to the OVHcloud incident report: https://public-cloud.status-ovhcloud.com/incidents/wnjcmhtl1ffz Thank you for your patience and understanding. Kamino Platform maintenance https://status.kaminoretail.com/incident/536005 Fri, 28 Mar 2025 12:00:00 -0000 https://status.kaminoretail.com/incident/536005#1ceb9cd7869060bdfd3a28d779c3117ef53f7ef74d7a207e54876bbf3f1c89eb Maintenance completed Kamino Platform maintenance https://status.kaminoretail.com/incident/536005 Fri, 28 Mar 2025 11:30:00 -0000 https://status.kaminoretail.com/incident/536005#3041fcf5a6c5141348eba425b221faa3a72fc0f27775d2881bca868e6f39b75d We will be performing a scheduled maintenance to deploy new features to our platform. During this time, the platform will be unavailable for a brief period. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. 2025-03-06 Network incident https://status.kaminoretail.com/incident/524282 Fri, 07 Mar 2025 10:14:00 -0000 https://status.kaminoretail.com/incident/524282#bdcb32f98afb9ccae355c6fb5cd8bea01934293131b1dd145889848787f741df Timeframe: March 6, 22h05 – March 6, 23h02 (Paris time) Affected Services: Platform Root Cause: Network issue on our reverse proxy Summary: Between 22h05 and 23h02 on March 6, several services experienced disruptions due to a network issue on our reverse proxy. The issue was identified and resolved, restoring full service availability. More info : https://public-cloud.status-ovhcloud.com/incidents/156zyv91nrtj 2025-03-06 Network incident https://status.kaminoretail.com/incident/524282 Fri, 07 Mar 2025 10:14:00 -0000 https://status.kaminoretail.com/incident/524282#bdcb32f98afb9ccae355c6fb5cd8bea01934293131b1dd145889848787f741df Timeframe: March 6, 22h05 – March 6, 23h02 (Paris time) Affected Services: Platform Root Cause: Network issue on our reverse proxy Summary: Between 22h05 and 23h02 on March 6, several services experienced disruptions due to a network issue on our reverse proxy. The issue was identified and resolved, restoring full service availability. More info : https://public-cloud.status-ovhcloud.com/incidents/156zyv91nrtj Kamino Platform Maintenance https://status.kaminoretail.com/incident/523661 Thu, 06 Mar 2025 12:00:33 -0000 https://status.kaminoretail.com/incident/523661#4d65d834afb890c4c477fb51e2ba8fbdb880e2e8aefb24bbe17888bf8db79e85 Maintenance completed Kamino Platform Maintenance https://status.kaminoretail.com/incident/523661 Thu, 06 Mar 2025 12:00:33 -0000 https://status.kaminoretail.com/incident/523661#4d65d834afb890c4c477fb51e2ba8fbdb880e2e8aefb24bbe17888bf8db79e85 Maintenance completed Kamino Platform Maintenance https://status.kaminoretail.com/incident/523661 Thu, 06 Mar 2025 11:30:32 -0000 https://status.kaminoretail.com/incident/523661#17b71f0bb7fa9633c5c83a04fa67b6f669f35ae81d7152c62a8cb10d2441a61e We will be performing a scheduled maintenance to deploy new features to our platform. During this time, the platform will be unavailable for a brief period. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. Kamino Platform Maintenance https://status.kaminoretail.com/incident/523661 Thu, 06 Mar 2025 11:30:32 -0000 https://status.kaminoretail.com/incident/523661#17b71f0bb7fa9633c5c83a04fa67b6f669f35ae81d7152c62a8cb10d2441a61e We will be performing a scheduled maintenance to deploy new features to our platform. During this time, the platform will be unavailable for a brief period. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. CDN Issues https://status.kaminoretail.com/incident/508199 Thu, 06 Feb 2025 10:40:00 -0000 https://status.kaminoretail.com/incident/508199#fd1698d767d8a88484e1a44205bb89632d3cd14e421ad27b3456a68993dfc528 ✅ Service Update: The image upload service has been fully restored and is now operating normally. All systems are functioning as expected. Thank you for your patience during the disruption. CDN Issues https://status.kaminoretail.com/incident/508199 Thu, 06 Feb 2025 09:39:00 -0000 https://status.kaminoretail.com/incident/508199#390cbb5500ab0b854e4abe013679c1fc97dbf238e2bc565912b8efdde48c6e88 📝 Status Update: Our cloud storage provider has resolved the main service disruption affecting image uploads. While most functionality has been restored, you may still encounter occasional errors during upload attempts. Our team continues to monitor the situation closely. Thank you for your continued patience – we expect full service stability to be restored shortly. CDN Issues https://status.kaminoretail.com/incident/508199 Thu, 06 Feb 2025 08:54:00 -0000 https://status.kaminoretail.com/incident/508199#cb53c4d3dff0453239233ba3fdd12b1c1b685365fbcf16c06040dca803ab6214 🚧 Service Status: We're currently experiencing issues with assets uploads due to a temporary disruption with our cloud storage provider. Our team is actively working on a resolution. All other site features remain fully functional. We appreciate your patience and will provide updates as soon as the service is restored. Currently impacted features : - Assets uploading through platform Platform x Delivery https://status.kaminoretail.com/incident/471744 Fri, 29 Nov 2024 06:24:00 -0000 https://status.kaminoretail.com/incident/471744#48d7437f29143c3f6ca7bf299ffc97e33b54ff045e3c88bfb2f4046a0c9c3e33 We regret to inform you that our platform and adServer experienced a temporary disruption due to a network issue affecting several critical servers. The issue was related to an incompatibility between IP address management systems. Our teams worked diligently to resolve the situation as quickly as possible, and we are pleased to inform you that the problem has been fully resolved. Our platform and adServer have been fully operational again, and all services are accessible as normal. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you experience any further issues or have questions, please do not hesitate to contact us. Sincerely, Kamino Retail Team Platform x Delivery https://status.kaminoretail.com/incident/471744 Fri, 29 Nov 2024 06:24:00 -0000 https://status.kaminoretail.com/incident/471744#48d7437f29143c3f6ca7bf299ffc97e33b54ff045e3c88bfb2f4046a0c9c3e33 We regret to inform you that our platform and adServer experienced a temporary disruption due to a network issue affecting several critical servers. The issue was related to an incompatibility between IP address management systems. Our teams worked diligently to resolve the situation as quickly as possible, and we are pleased to inform you that the problem has been fully resolved. Our platform and adServer have been fully operational again, and all services are accessible as normal. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you experience any further issues or have questions, please do not hesitate to contact us. Sincerely, Kamino Retail Team Platform x Delivery https://status.kaminoretail.com/incident/471744 Fri, 29 Nov 2024 06:24:00 -0000 https://status.kaminoretail.com/incident/471744#48d7437f29143c3f6ca7bf299ffc97e33b54ff045e3c88bfb2f4046a0c9c3e33 We regret to inform you that our platform and adServer experienced a temporary disruption due to a network issue affecting several critical servers. The issue was related to an incompatibility between IP address management systems. Our teams worked diligently to resolve the situation as quickly as possible, and we are pleased to inform you that the problem has been fully resolved. Our platform and adServer have been fully operational again, and all services are accessible as normal. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you experience any further issues or have questions, please do not hesitate to contact us. Sincerely, Kamino Retail Team Platform is unavailable https://status.kaminoretail.com/incident/428202 Thu, 12 Sep 2024 14:13:00 -0000 https://status.kaminoretail.com/incident/428202#dcc96ad45c7fdf217e397a8b0cc55baaf62c03a9775acc838ef58d3c2f8184eb We regret to inform you that our platform will be temporarily unavailable due to network issues from our service provider. We are working closely with them to resolve the situation as quickly as possible. We apologize for any inconvenience this may cause and will keep you updated on the progress. Thank you for your understanding and patience. ---- We are pleased to inform you that the network issue has been resolved, and our platform is fully operational again. You can now access all services as normal. Thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact us. Sincerely, Kamino Retail team Platform is unavailable https://status.kaminoretail.com/incident/428202 Thu, 12 Sep 2024 14:13:00 -0000 https://status.kaminoretail.com/incident/428202#dcc96ad45c7fdf217e397a8b0cc55baaf62c03a9775acc838ef58d3c2f8184eb We regret to inform you that our platform will be temporarily unavailable due to network issues from our service provider. We are working closely with them to resolve the situation as quickly as possible. We apologize for any inconvenience this may cause and will keep you updated on the progress. Thank you for your understanding and patience. ---- We are pleased to inform you that the network issue has been resolved, and our platform is fully operational again. You can now access all services as normal. Thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact us. Sincerely, Kamino Retail team Platform and storybook unavailable https://status.kaminoretail.com/incident/417523 Thu, 22 Aug 2024 11:40:00 -0000 https://status.kaminoretail.com/incident/417523#c2560f007a448be506b79c31007c0772bf8baff118945e67088551934b21e34d Incident has been resolved, Kamino platform, API and storybooks are now available again. Kamino's delivery servers have not been impacted by this incident Platform and storybook unavailable https://status.kaminoretail.com/incident/417523 Thu, 22 Aug 2024 11:40:00 -0000 https://status.kaminoretail.com/incident/417523#c2560f007a448be506b79c31007c0772bf8baff118945e67088551934b21e34d Incident has been resolved, Kamino platform, API and storybooks are now available again. Kamino's delivery servers have not been impacted by this incident Platform and storybook unavailable https://status.kaminoretail.com/incident/417523 Thu, 22 Aug 2024 09:25:00 -0000 https://status.kaminoretail.com/incident/417523#a264860700285749d5da8a28585a80583a1b9fa9c628484ed08ab89d2da85305 We're currently experience a network issue impacting access to our platform Platform and storybook unavailable https://status.kaminoretail.com/incident/417523 Thu, 22 Aug 2024 09:25:00 -0000 https://status.kaminoretail.com/incident/417523#a264860700285749d5da8a28585a80583a1b9fa9c628484ed08ab89d2da85305 We're currently experience a network issue impacting access to our platform Kamino platform maintenance https://status.kaminoretail.com/incident/379883 Wed, 05 Jun 2024 17:15:00 -0000 https://status.kaminoretail.com/incident/379883#085264730a7a0a74a14e0d3ec3dce26202d5fb70daa6895c43a0399086fecfe5 Maintenance completed Kamino platform maintenance https://status.kaminoretail.com/incident/379883 Wed, 05 Jun 2024 17:15:00 -0000 https://status.kaminoretail.com/incident/379883#085264730a7a0a74a14e0d3ec3dce26202d5fb70daa6895c43a0399086fecfe5 Maintenance completed Kamino platform maintenance https://status.kaminoretail.com/incident/379883 Wed, 05 Jun 2024 16:00:00 -0000 https://status.kaminoretail.com/incident/379883#3d0d8edc78bc03fdaa23b682fd08c82a15364ba644fd890f5d4d609d23c0b32c We will be performing a scheduled maintenance to deploy new features to our platform. During this time, the platform will be unavailable for a brief period. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. Kamino platform maintenance https://status.kaminoretail.com/incident/379883 Wed, 05 Jun 2024 16:00:00 -0000 https://status.kaminoretail.com/incident/379883#3d0d8edc78bc03fdaa23b682fd08c82a15364ba644fd890f5d4d609d23c0b32c We will be performing a scheduled maintenance to deploy new features to our platform. During this time, the platform will be unavailable for a brief period. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. False Positive Alert Due to Monitoring Tool IP Changes https://status.kaminoretail.com/incident/377011 Thu, 30 May 2024 14:45:00 -0000 https://status.kaminoretail.com/incident/377011#56c8f46b51ab91f5cc18aa858fb748182eeeb031895b4c15980b7d7144efb08b We experienced a false positive regarding Kamino Retail services. This was due to our monitoring tool's IP addresses changing, which led to them being blocked by our firewall and subsequently triggering alerts. Our services remained available during the incident. We apologize for any inconvenience caused. False Positive Alert Due to Monitoring Tool IP Changes https://status.kaminoretail.com/incident/377011 Thu, 30 May 2024 14:45:00 -0000 https://status.kaminoretail.com/incident/377011#56c8f46b51ab91f5cc18aa858fb748182eeeb031895b4c15980b7d7144efb08b We experienced a false positive regarding Kamino Retail services. This was due to our monitoring tool's IP addresses changing, which led to them being blocked by our firewall and subsequently triggering alerts. Our services remained available during the incident. We apologize for any inconvenience caused. Delivery service https://status.kaminoretail.com/incident/349929 Wed, 03 Apr 2024 00:50:00 -0000 https://status.kaminoretail.com/incident/349929#58aef205e8ffd81945ed830373d78dcebb993df81b5b07f9acf628896bb26855 Ad server is back online, we're still monitoring the situation Delivery service https://status.kaminoretail.com/incident/349929 Wed, 03 Apr 2024 00:40:00 -0000 https://status.kaminoretail.com/incident/349929#410ec9051bdcda8070f48369d3751561d3883958b5f50148d36429ddb51c4bc2 Delivery service is back online on degraded mode, some feature may be unavailable at the moment Delivery service https://status.kaminoretail.com/incident/349929 Wed, 03 Apr 2024 00:31:00 -0000 https://status.kaminoretail.com/incident/349929#8c87b0b7cd94431843252cc71476cb0438fe0398afb8d3f394272ba1da2d1f1c Delivery service is currently unavailable due to an issue within our cloud provider, we're looking at a way to mitigate this on our side Platform production release https://status.kaminoretail.com/incident/334235 Fri, 01 Mar 2024 14:15:00 -0000 https://status.kaminoretail.com/incident/334235#2d850d2cd1e374189ffc4adf49ea0872c28e57d7737c936791972a7c0faba251 Maintenance completed Platform production release https://status.kaminoretail.com/incident/334235 Fri, 01 Mar 2024 14:15:00 -0000 https://status.kaminoretail.com/incident/334235#2d850d2cd1e374189ffc4adf49ea0872c28e57d7737c936791972a7c0faba251 Maintenance completed Platform production release https://status.kaminoretail.com/incident/334235 Fri, 01 Mar 2024 13:15:00 -0000 https://status.kaminoretail.com/incident/334235#78679b92db52ef0352bd4108bb555966dee9ae6854464c70ffda6100a2b625d7 We’re releasing a new platform version. A downtime might occur for a short amount of time. Sorry for the inconvenience. Platform production release https://status.kaminoretail.com/incident/334235 Fri, 01 Mar 2024 13:15:00 -0000 https://status.kaminoretail.com/incident/334235#78679b92db52ef0352bd4108bb555966dee9ae6854464c70ffda6100a2b625d7 We’re releasing a new platform version. A downtime might occur for a short amount of time. Sorry for the inconvenience. Kamino Retail Ad Server Maintenance on 01/03/2024. https://status.kaminoretail.com/incident/332629 Fri, 01 Mar 2024 01:00:00 -0000 https://status.kaminoretail.com/incident/332629#5c36dfa70eb57bb76de4b48aa0ca6f57c7e6467c0d49c50525c7253f48792651 Maintenance completed Kamino Retail Ad Server Maintenance on 01/03/2024. https://status.kaminoretail.com/incident/332629 Thu, 29 Feb 2024 23:01:00 -0000 https://status.kaminoretail.com/incident/332629#57d6ee0902b206c65a4c450591c4902d51b7b290591f478d261ea0430d7510ff Dear Kamino Retail users, Please be advised that our adserver will undergo scheduled maintenance on 01/03/2024 from 00:01 to 2:00AM (CET). During this maintenance window, there may be interruptions in ad serving and reporting functionalities. We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to enhance the performance and reliability of our services. If you have any urgent inquiries, please don't hesitate to contact our support team at support[at]kaminoretail.com. Thank you for your cooperation. Sincerely, Kamino Retail