Incidents reported on status page for Kamino Retail https://status.kaminoretail.com/ https://d1lppblt9t2x15.cloudfront.net/logos/5a1791de47a0f0fd04a64e2ec7b23445.png https://status.kaminoretail.com/ en https://status.kaminoretail.com/incident/549800 Wed, 23 Apr 2025 20:06:00 -0000 https://status.kaminoretail.com/incident/549800#5bce14f3b158760e8259c27c01813bb35aa787b60b8262477b9a282465cbd58b All systems are back online at full capacity. We're still investigating on the issue's root cause https://status.kaminoretail.com/incident/549800 Wed, 23 Apr 2025 20:06:00 -0000 https://status.kaminoretail.com/incident/549800#5bce14f3b158760e8259c27c01813bb35aa787b60b8262477b9a282465cbd58b All systems are back online at full capacity. We're still investigating on the issue's root cause https://status.kaminoretail.com/incident/549800 Wed, 23 Apr 2025 20:06:00 -0000 https://status.kaminoretail.com/incident/549800#5bce14f3b158760e8259c27c01813bb35aa787b60b8262477b9a282465cbd58b All systems are back online at full capacity. We're still investigating on the issue's root cause https://status.kaminoretail.com/incident/549800 Wed, 23 Apr 2025 15:55:00 -0000 https://status.kaminoretail.com/incident/549800#b0105e6d181e5b0a1207ee1a7b59d5bc37a66095b4f34e0294b01072c004f626 We're currently experiencing a network issue with one of our providers, some services may be in degraded state. We're currently investigating the issue https://status.kaminoretail.com/incident/549800 Wed, 23 Apr 2025 15:55:00 -0000 https://status.kaminoretail.com/incident/549800#b0105e6d181e5b0a1207ee1a7b59d5bc37a66095b4f34e0294b01072c004f626 We're currently experiencing a network issue with one of our providers, some services may be in degraded state. We're currently investigating the issue https://status.kaminoretail.com/incident/549800 Wed, 23 Apr 2025 15:55:00 -0000 https://status.kaminoretail.com/incident/549800#b0105e6d181e5b0a1207ee1a7b59d5bc37a66095b4f34e0294b01072c004f626 We're currently experiencing a network issue with one of our providers, some services may be in degraded state. We're currently investigating the issue https://status.kaminoretail.com/incident/546768 Thu, 17 Apr 2025 08:14:00 -0000 https://status.kaminoretail.com/incident/546768#6c84bedef5a33d77fa6372566aaf0af602b0d215d1495a6ee5b968f460bc5c65 We experienced a partial service disruption due to an incident at our infrastructure provider OVHcloud. Start time: April 17, 2025, at 01:35 UTC End time: April 17, 2025, at 04:00 UTC The issue affected Public Cloud services in the GRA region. Our systems have recovered and are now stable. We are actively monitoring the situation and will provide updates if necessary. For more details, please refer to the OVHcloud incident report: https://public-cloud.status-ovhcloud.com/incidents/wnjcmhtl1ffz Thank you for your patience and understanding. https://status.kaminoretail.com/incident/546768 Thu, 17 Apr 2025 08:14:00 -0000 https://status.kaminoretail.com/incident/546768#6c84bedef5a33d77fa6372566aaf0af602b0d215d1495a6ee5b968f460bc5c65 We experienced a partial service disruption due to an incident at our infrastructure provider OVHcloud. Start time: April 17, 2025, at 01:35 UTC End time: April 17, 2025, at 04:00 UTC The issue affected Public Cloud services in the GRA region. Our systems have recovered and are now stable. We are actively monitoring the situation and will provide updates if necessary. For more details, please refer to the OVHcloud incident report: https://public-cloud.status-ovhcloud.com/incidents/wnjcmhtl1ffz Thank you for your patience and understanding. https://status.kaminoretail.com/incident/546768 Thu, 17 Apr 2025 08:14:00 -0000 https://status.kaminoretail.com/incident/546768#6c84bedef5a33d77fa6372566aaf0af602b0d215d1495a6ee5b968f460bc5c65 We experienced a partial service disruption due to an incident at our infrastructure provider OVHcloud. Start time: April 17, 2025, at 01:35 UTC End time: April 17, 2025, at 04:00 UTC The issue affected Public Cloud services in the GRA region. Our systems have recovered and are now stable. We are actively monitoring the situation and will provide updates if necessary. For more details, please refer to the OVHcloud incident report: https://public-cloud.status-ovhcloud.com/incidents/wnjcmhtl1ffz Thank you for your patience and understanding. https://status.kaminoretail.com/incident/536005 Fri, 28 Mar 2025 12:00:00 +0000 https://status.kaminoretail.com/incident/536005#1ceb9cd7869060bdfd3a28d779c3117ef53f7ef74d7a207e54876bbf3f1c89eb Maintenance completed https://status.kaminoretail.com/incident/536005 Fri, 28 Mar 2025 11:30:00 -0000 https://status.kaminoretail.com/incident/536005#3041fcf5a6c5141348eba425b221faa3a72fc0f27775d2881bca868e6f39b75d We will be performing a scheduled maintenance to deploy new features to our platform. During this time, the platform will be unavailable for a brief period. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. https://status.kaminoretail.com/incident/524282 Fri, 07 Mar 2025 10:14:00 -0000 https://status.kaminoretail.com/incident/524282#bdcb32f98afb9ccae355c6fb5cd8bea01934293131b1dd145889848787f741df Timeframe: March 6, 22h05 – March 6, 23h02 (Paris time) Affected Services: Platform Root Cause: Network issue on our reverse proxy Summary: Between 22h05 and 23h02 on March 6, several services experienced disruptions due to a network issue on our reverse proxy. The issue was identified and resolved, restoring full service availability. More info : https://public-cloud.status-ovhcloud.com/incidents/156zyv91nrtj https://status.kaminoretail.com/incident/524282 Fri, 07 Mar 2025 10:14:00 -0000 https://status.kaminoretail.com/incident/524282#bdcb32f98afb9ccae355c6fb5cd8bea01934293131b1dd145889848787f741df Timeframe: March 6, 22h05 – March 6, 23h02 (Paris time) Affected Services: Platform Root Cause: Network issue on our reverse proxy Summary: Between 22h05 and 23h02 on March 6, several services experienced disruptions due to a network issue on our reverse proxy. The issue was identified and resolved, restoring full service availability. More info : https://public-cloud.status-ovhcloud.com/incidents/156zyv91nrtj https://status.kaminoretail.com/incident/523661 Thu, 06 Mar 2025 12:00:33 +0000 https://status.kaminoretail.com/incident/523661#4d65d834afb890c4c477fb51e2ba8fbdb880e2e8aefb24bbe17888bf8db79e85 Maintenance completed https://status.kaminoretail.com/incident/523661 Thu, 06 Mar 2025 12:00:33 +0000 https://status.kaminoretail.com/incident/523661#4d65d834afb890c4c477fb51e2ba8fbdb880e2e8aefb24bbe17888bf8db79e85 Maintenance completed https://status.kaminoretail.com/incident/523661 Thu, 06 Mar 2025 11:30:32 -0000 https://status.kaminoretail.com/incident/523661#17b71f0bb7fa9633c5c83a04fa67b6f669f35ae81d7152c62a8cb10d2441a61e We will be performing a scheduled maintenance to deploy new features to our platform. During this time, the platform will be unavailable for a brief period. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. https://status.kaminoretail.com/incident/523661 Thu, 06 Mar 2025 11:30:32 -0000 https://status.kaminoretail.com/incident/523661#17b71f0bb7fa9633c5c83a04fa67b6f669f35ae81d7152c62a8cb10d2441a61e We will be performing a scheduled maintenance to deploy new features to our platform. During this time, the platform will be unavailable for a brief period. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. https://status.kaminoretail.com/incident/508199 Thu, 06 Feb 2025 10:40:00 -0000 https://status.kaminoretail.com/incident/508199#fd1698d767d8a88484e1a44205bb89632d3cd14e421ad27b3456a68993dfc528 ✅ Service Update: The image upload service has been fully restored and is now operating normally. All systems are functioning as expected. Thank you for your patience during the disruption. https://status.kaminoretail.com/incident/508199 Thu, 06 Feb 2025 09:39:00 -0000 https://status.kaminoretail.com/incident/508199#390cbb5500ab0b854e4abe013679c1fc97dbf238e2bc565912b8efdde48c6e88 📝 Status Update: Our cloud storage provider has resolved the main service disruption affecting image uploads. While most functionality has been restored, you may still encounter occasional errors during upload attempts. Our team continues to monitor the situation closely. Thank you for your continued patience – we expect full service stability to be restored shortly. https://status.kaminoretail.com/incident/508199 Thu, 06 Feb 2025 08:54:00 -0000 https://status.kaminoretail.com/incident/508199#cb53c4d3dff0453239233ba3fdd12b1c1b685365fbcf16c06040dca803ab6214 🚧 Service Status: We're currently experiencing issues with assets uploads due to a temporary disruption with our cloud storage provider. Our team is actively working on a resolution. All other site features remain fully functional. We appreciate your patience and will provide updates as soon as the service is restored. Currently impacted features : - Assets uploading through platform https://status.kaminoretail.com/incident/471744 Fri, 29 Nov 2024 06:24:00 -0000 https://status.kaminoretail.com/incident/471744#48d7437f29143c3f6ca7bf299ffc97e33b54ff045e3c88bfb2f4046a0c9c3e33 We regret to inform you that our platform and adServer experienced a temporary disruption due to a network issue affecting several critical servers. The issue was related to an incompatibility between IP address management systems. Our teams worked diligently to resolve the situation as quickly as possible, and we are pleased to inform you that the problem has been fully resolved. Our platform and adServer have been fully operational again, and all services are accessible as normal. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you experience any further issues or have questions, please do not hesitate to contact us. Sincerely, Kamino Retail Team https://status.kaminoretail.com/incident/471744 Fri, 29 Nov 2024 06:24:00 -0000 https://status.kaminoretail.com/incident/471744#48d7437f29143c3f6ca7bf299ffc97e33b54ff045e3c88bfb2f4046a0c9c3e33 We regret to inform you that our platform and adServer experienced a temporary disruption due to a network issue affecting several critical servers. The issue was related to an incompatibility between IP address management systems. Our teams worked diligently to resolve the situation as quickly as possible, and we are pleased to inform you that the problem has been fully resolved. Our platform and adServer have been fully operational again, and all services are accessible as normal. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you experience any further issues or have questions, please do not hesitate to contact us. Sincerely, Kamino Retail Team https://status.kaminoretail.com/incident/471744 Fri, 29 Nov 2024 06:24:00 -0000 https://status.kaminoretail.com/incident/471744#48d7437f29143c3f6ca7bf299ffc97e33b54ff045e3c88bfb2f4046a0c9c3e33 We regret to inform you that our platform and adServer experienced a temporary disruption due to a network issue affecting several critical servers. The issue was related to an incompatibility between IP address management systems. Our teams worked diligently to resolve the situation as quickly as possible, and we are pleased to inform you that the problem has been fully resolved. Our platform and adServer have been fully operational again, and all services are accessible as normal. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you experience any further issues or have questions, please do not hesitate to contact us. Sincerely, Kamino Retail Team https://status.kaminoretail.com/incident/428202 Thu, 12 Sep 2024 14:13:00 -0000 https://status.kaminoretail.com/incident/428202#dcc96ad45c7fdf217e397a8b0cc55baaf62c03a9775acc838ef58d3c2f8184eb We regret to inform you that our platform will be temporarily unavailable due to network issues from our service provider. We are working closely with them to resolve the situation as quickly as possible. We apologize for any inconvenience this may cause and will keep you updated on the progress. Thank you for your understanding and patience. ---- We are pleased to inform you that the network issue has been resolved, and our platform is fully operational again. You can now access all services as normal. Thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact us. Sincerely, Kamino Retail team https://status.kaminoretail.com/incident/428202 Thu, 12 Sep 2024 14:13:00 -0000 https://status.kaminoretail.com/incident/428202#dcc96ad45c7fdf217e397a8b0cc55baaf62c03a9775acc838ef58d3c2f8184eb We regret to inform you that our platform will be temporarily unavailable due to network issues from our service provider. We are working closely with them to resolve the situation as quickly as possible. We apologize for any inconvenience this may cause and will keep you updated on the progress. Thank you for your understanding and patience. ---- We are pleased to inform you that the network issue has been resolved, and our platform is fully operational again. You can now access all services as normal. Thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact us. Sincerely, Kamino Retail team https://status.kaminoretail.com/incident/417523 Thu, 22 Aug 2024 11:40:00 -0000 https://status.kaminoretail.com/incident/417523#c2560f007a448be506b79c31007c0772bf8baff118945e67088551934b21e34d Incident has been resolved, Kamino platform, API and storybooks are now available again. Kamino's delivery servers have not been impacted by this incident https://status.kaminoretail.com/incident/417523 Thu, 22 Aug 2024 11:40:00 -0000 https://status.kaminoretail.com/incident/417523#c2560f007a448be506b79c31007c0772bf8baff118945e67088551934b21e34d Incident has been resolved, Kamino platform, API and storybooks are now available again. Kamino's delivery servers have not been impacted by this incident https://status.kaminoretail.com/incident/417523 Thu, 22 Aug 2024 09:25:00 -0000 https://status.kaminoretail.com/incident/417523#a264860700285749d5da8a28585a80583a1b9fa9c628484ed08ab89d2da85305 We're currently experience a network issue impacting access to our platform https://status.kaminoretail.com/incident/417523 Thu, 22 Aug 2024 09:25:00 -0000 https://status.kaminoretail.com/incident/417523#a264860700285749d5da8a28585a80583a1b9fa9c628484ed08ab89d2da85305 We're currently experience a network issue impacting access to our platform https://status.kaminoretail.com/incident/379883 Wed, 05 Jun 2024 17:15:00 +0000 https://status.kaminoretail.com/incident/379883#085264730a7a0a74a14e0d3ec3dce26202d5fb70daa6895c43a0399086fecfe5 Maintenance completed https://status.kaminoretail.com/incident/379883 Wed, 05 Jun 2024 17:15:00 +0000 https://status.kaminoretail.com/incident/379883#085264730a7a0a74a14e0d3ec3dce26202d5fb70daa6895c43a0399086fecfe5 Maintenance completed https://status.kaminoretail.com/incident/379883 Wed, 05 Jun 2024 16:00:00 -0000 https://status.kaminoretail.com/incident/379883#3d0d8edc78bc03fdaa23b682fd08c82a15364ba644fd890f5d4d609d23c0b32c We will be performing a scheduled maintenance to deploy new features to our platform. During this time, the platform will be unavailable for a brief period. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. https://status.kaminoretail.com/incident/379883 Wed, 05 Jun 2024 16:00:00 -0000 https://status.kaminoretail.com/incident/379883#3d0d8edc78bc03fdaa23b682fd08c82a15364ba644fd890f5d4d609d23c0b32c We will be performing a scheduled maintenance to deploy new features to our platform. During this time, the platform will be unavailable for a brief period. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. https://status.kaminoretail.com/incident/377011 Thu, 30 May 2024 14:45:00 -0000 https://status.kaminoretail.com/incident/377011#56c8f46b51ab91f5cc18aa858fb748182eeeb031895b4c15980b7d7144efb08b We experienced a false positive regarding Kamino Retail services. This was due to our monitoring tool's IP addresses changing, which led to them being blocked by our firewall and subsequently triggering alerts. Our services remained available during the incident. We apologize for any inconvenience caused. https://status.kaminoretail.com/incident/377011 Thu, 30 May 2024 14:45:00 -0000 https://status.kaminoretail.com/incident/377011#56c8f46b51ab91f5cc18aa858fb748182eeeb031895b4c15980b7d7144efb08b We experienced a false positive regarding Kamino Retail services. This was due to our monitoring tool's IP addresses changing, which led to them being blocked by our firewall and subsequently triggering alerts. Our services remained available during the incident. We apologize for any inconvenience caused. https://status.kaminoretail.com/incident/349929 Wed, 03 Apr 2024 00:50:00 -0000 https://status.kaminoretail.com/incident/349929#58aef205e8ffd81945ed830373d78dcebb993df81b5b07f9acf628896bb26855 Ad server is back online, we're still monitoring the situation https://status.kaminoretail.com/incident/349929 Wed, 03 Apr 2024 00:40:00 -0000 https://status.kaminoretail.com/incident/349929#410ec9051bdcda8070f48369d3751561d3883958b5f50148d36429ddb51c4bc2 Delivery service is back online on degraded mode, some feature may be unavailable at the moment https://status.kaminoretail.com/incident/349929 Wed, 03 Apr 2024 00:31:00 -0000 https://status.kaminoretail.com/incident/349929#8c87b0b7cd94431843252cc71476cb0438fe0398afb8d3f394272ba1da2d1f1c Delivery service is currently unavailable due to an issue within our cloud provider, we're looking at a way to mitigate this on our side https://status.kaminoretail.com/incident/334235 Fri, 01 Mar 2024 14:15:00 +0000 https://status.kaminoretail.com/incident/334235#2d850d2cd1e374189ffc4adf49ea0872c28e57d7737c936791972a7c0faba251 Maintenance completed https://status.kaminoretail.com/incident/334235 Fri, 01 Mar 2024 14:15:00 +0000 https://status.kaminoretail.com/incident/334235#2d850d2cd1e374189ffc4adf49ea0872c28e57d7737c936791972a7c0faba251 Maintenance completed https://status.kaminoretail.com/incident/334235 Fri, 01 Mar 2024 13:15:00 -0000 https://status.kaminoretail.com/incident/334235#78679b92db52ef0352bd4108bb555966dee9ae6854464c70ffda6100a2b625d7 We’re releasing a new platform version. A downtime might occur for a short amount of time. Sorry for the inconvenience. https://status.kaminoretail.com/incident/334235 Fri, 01 Mar 2024 13:15:00 -0000 https://status.kaminoretail.com/incident/334235#78679b92db52ef0352bd4108bb555966dee9ae6854464c70ffda6100a2b625d7 We’re releasing a new platform version. A downtime might occur for a short amount of time. Sorry for the inconvenience. https://status.kaminoretail.com/incident/332629 Fri, 01 Mar 2024 01:00:00 +0000 https://status.kaminoretail.com/incident/332629#5c36dfa70eb57bb76de4b48aa0ca6f57c7e6467c0d49c50525c7253f48792651 Maintenance completed https://status.kaminoretail.com/incident/332629 Thu, 29 Feb 2024 23:01:00 -0000 https://status.kaminoretail.com/incident/332629#57d6ee0902b206c65a4c450591c4902d51b7b290591f478d261ea0430d7510ff Dear Kamino Retail users, Please be advised that our adserver will undergo scheduled maintenance on 01/03/2024 from 00:01 to 2:00AM (CET). During this maintenance window, there may be interruptions in ad serving and reporting functionalities. We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to enhance the performance and reliability of our services. If you have any urgent inquiries, please don't hesitate to contact our support team at support[at]kaminoretail.com. Thank you for your cooperation. Sincerely, Kamino Retail